CRM Operations Specialist

About this role

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This is an opportunity to leverage your CRM operations skills and deep knowledge of platforms like Salesforce and HubSpot, directly impacting the way leading organizations manage and grow customer relationships.

CRM Operations & Sales Automation Specialist

Responsibilities

• Evaluate and provide input on CRM workflows, sales processes, and automation logic using Salesforce, HubSpot, and other leading platforms.
• Document current sales operations practices, identifying pain points and opportunities for process improvement.
• Contribute real-world examples, scenarios, and feedback reflecting best practices in CRM operations and sales enablement.

Qualifications

• 3+ years of hands-on experience in CRM and sales operations, with demonstrated expertise in Salesforce and HubSpot.
• Proficiency with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.
• Track record of optimizing sales processes, implementing automations, and managing CRM data integrity.