Medical Quality Assurance Lead (QAL)

Skills

About this role

In this hourly, remote contractor role, you will work as a Medicine Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across medical AI training projects. You will review AI-generated medical content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Medicine, Clinical Reasoning, Patient Safety

Responsibilities

• Quality monitoring: Spot-check medical items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
• Medical review: Evaluate AI-generated medical explanations, clinical reasoning, patient-facing responses, case analyses, diagnostic discussions, treatment summaries, medication-related content, and health-education materials for accuracy, clarity, and appropriate caution.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, quality expectations, and medical-review-specific standards.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around clinical reasoning, terminology, patient-safety risks, and medical claims.
• Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.

Qualifications

• Medical degree such as MD, DO, MBBS, MBChB, or equivalent; advanced clinical, biomedical, nursing, pharmacy, or healthcare-related degrees may be considered.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear medical-review feedback in English.
• 3+ years of professional experience in medicine, clinical practice, medical research, medical education, clinical documentation, healthcare QA, medical writing, guideline review, or related workflows.
• Strong understanding of core medical topics such as clinical reasoning, differential diagnosis, pathophysiology, pharmacology, diagnostics, treatment principles, patient safety, evidence-based medicine, medical terminology, and healthcare communication.
• Ability to evaluate medical content against detailed rubrics and identify issues such as unsafe recommendations, hallucinated facts, missing caveats, incorrect clinical reasoning, or overconfident diagnosis/treatment claims.