Micro 1

Community Manager

$15–20/hr

20 people hired

RemoteUSMarketing3-5 YearsContractPosted Aug 12, 2026

Interview preparation

Skills

Customer supportCommunity moderationConflict de-escalation

About this role

Join our team as a dynamic Community Manager and play a pivotal role in creating a positive, collaborative, and engaged online environment. You will be at the forefront of customer support and community moderation, proactively resolving issues, answering questions, and ensuring a welcoming experience for all members. If you thrive in fast-paced remote settings and are eager to make a meaningful impact every day, this role is for you.

Online Community Specialist

Responsibilities

Monitor and moderate online communities to ensure a safe, respectful, and inclusive atmosphere.
Address customer complaints and questions promptly with empathy and professionalism.
De-escalate conflicts and diffuse tense situations to maintain group harmony.

Qualifications

Proven experience in customer support and online community moderation.
Manage and engage communities across platforms such as Discord and Reddit.
Exceptional verbal and written communication skills; a genuine care for clear and empathetic messaging.