Urdu Team Lead

About this role

In this hourly, remote contractor role, you will work as an Urdu Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Urdu AI training projects. You will review AI-generated Urdu content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Localization QA, Trainer Feedback, LLM Evaluation

Responsibilities

• Quality monitoring: Spot-check Urdu items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around Urdu wording, register, translation fidelity, cultural context, and RTL formatting.
• Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.
• Documentation: Create and maintain Urdu project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.

Qualifications

• Bachelor's or Master's degree in Urdu, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
• Native or near-native Urdu proficiency with strong reading and writing skills.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
• 3+ years of professional experience in Urdu writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
• Strong understanding of Urdu grammar, spelling conventions, punctuation, tone, register, cultural context, Nastaliq script conventions, and right-to-left formatting.