Psychology Quality Assurance Lead (QAL)

Skills

About this role

In this hourly, remote contractor role, you will work as a Psychology Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across psychology-focused AI training projects. You will review AI-generated psychology content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Psychology, Mental Health, Cognitive Psychology

Responsibilities

• Quality monitoring: Spot-check psychology items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
• Psychology review: Evaluate AI-generated psychology explanations, mental-health content, research summaries, behavioral guidance, theory applications, and safety-sensitive responses for accuracy and appropriateness.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, quality expectations, and psychology-specific review standards.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around psychological concepts, evidence quality, ethical boundaries, mental-health safety, and diagnostic caution.
• Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.

Qualifications

• Bachelor's, Master's, PhD, PsyD, or equivalent professional background in Psychology, Clinical Psychology, Counseling, Behavioral Science, Cognitive Science, Neuroscience, Social Work, Psychiatry-adjacent research, Education, or a closely related field.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear written feedback.
• 3+ years of experience in psychology research, clinical/counseling settings, behavioral science, teaching, academic writing, mental-health content review, psychological assessment, or related workflows.
• Strong understanding of psychological theories, research methods, cognitive and social psychology, developmental psychology, abnormal psychology, ethics, evidence-based practice, and mental-health safety considerations.
• Ability to evaluate psychology content against detailed rubrics and identify issues such as overdiagnosis, unsafe advice, unsupported claims, flawed study interpretation, or pseudoscience.