Social Media Expert

About this role

In this hourly, remote contractor role, you will work as a Social Media Subject Matter Expert (SME) to review AI-generated social content and social strategy outputs and/or create expert social media content, evaluating reasoning quality, audience fit, and step-by-step creative decision-making while providing precise written feedback. You will assess solutions for clarity, brand voice, platform fit, and adherence to the prompt; identify issues in messaging, hooks, structure, CTA effectiveness, compliance/claim risk, and community-safety considerations; fact-check claims where needed; write high-quality explanations and model posts; and rate and compare multiple responses based on effectiveness, correctness, and reasoning quality.

Social Media Strategy, Brand Voice & Tone, Platform-Native Content

Responsibilities

• Develop AI Training Content: Create detailed prompts and gold-standard social outputs (posts, threads, scripts, calendars, strategy notes) to guide AI learning.
• Optimize AI Performance: Evaluate and rank AI responses to improve engagement, clarity, platform fit, and brand alignment.
• Ensure Model Integrity: Test AI outputs for inaccuracies, unsafe/misleading claims, policy risks, and bias; validate reliability across use cases.

Qualifications

• Bachelor's degree (or higher) in Marketing, Communications, Journalism, or a related field.
• 5+ years of professional experience managing social media for brands (in-house or agency), including content creation and performance reporting.
• Strong understanding of platform mechanics and best practices across Instagram, TikTok, X (Twitter), LinkedIn, YouTube Shorts, and Facebook.
• Proven ability to craft platform-native content: hooks, pacing, captions, CTAs, and concise storytelling tailored to audience intent.
• Experience with content operations: content calendars, creative briefs, approvals workflows, and collaborating with design/video teams.