Public Safety Communications Dispatcher

About this role

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity suits dispatchers and coordinators experienced in any area of public safety communications—including 911, police, ambulance, emergency, and fire services—who excel at prioritizing incident requests, communicating clearly, and following standardized protocols.

Public Safety Dispatch & Incident Triage Specialist

Responsibilities

• Analyze and triage incoming incident or service requests, promptly determining priority levels based on established criteria.
• Route requests to appropriate resources or agencies using clear, efficient communication via simulated radio, phone, or digital chat channels.
• Maintain composure and accuracy when handling multiple simultaneous communication channels, ensuring critical information is relayed without delay.

Qualifications

• Demonstrated expertise as a dispatcher or coordinator in public safety environments (e.g., 911, police, ambulance, emergency, or fire services).
• Proven ability to prioritize and manage multiple requests under pressure.
• Exceptional verbal and written communication skills, especially in fast-paced settings.