Hindi Quality Assurance Lead (QAL)

About this role

In this hourly, remote contractor role, you will work as a Hindi Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Hindi AI training projects. You will review AI-generated Hindi content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Localization QA, Trainer Feedback, LLM Evaluation

Responsibilities

• Spot-check Hindi items, identify quality issues, provide feedback through DMs, and escalate recurring or critical issues.
• Update trainers and QAs on Discord about guidelines, project changes, workflow updates, and quality expectations.
• Respond to questions around Hindi grammar, Devanagari, register, translation fidelity, Hinglish/code-switching, terminology, and cultural context.
• DM inactive contributors, encourage activation, track follow-ups, and flag availability issues.
• Create and maintain Hindi documentation, style guides, trackers, FAQs, examples, honeypots, and onboarding materials.

Qualifications

• Bachelor's or Master's degree in Hindi, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
• Native or near-native Hindi proficiency with strong reading and writing skills.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
• 3+ years of professional experience in Hindi writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
• Strong understanding of Hindi grammar, Devanagari script, spelling conventions, punctuation, tone, register, formal vs conversational Hindi, and India-specific cultural context.