Cantonese Quality Assurance Lead (QAL)

About this role

In this hourly, remote contractor role, you will work as a Chinese (Traditional) Hong Kong / Cantonese Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Traditional Chinese AI training projects for the Hong Kong market. You will review AI-generated Traditional Chinese Hong Kong / Cantonese-influenced content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Cantonese, Hong Kong Chinese, Traditional Chinese

Responsibilities

• Quality monitoring: Spot-check Traditional Chinese Hong Kong / Cantonese items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around Cantonese-influenced wording, Hong Kong Traditional Chinese writing conventions, register, punctuation, translation fidelity, cultural context, localization terminology, English code-switching, and edge cases.
• Documentation: Create and maintain Traditional Chinese Hong Kong / Cantonese project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.
• Quality alignment: Ensure all trainers and QAs apply Traditional Chinese Hong Kong / Cantonese guidelines consistently and understand updates as projects evolve.

Qualifications

• Bachelor's or Master's degree in Chinese, Traditional Chinese, Cantonese, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
• Native or near-native Traditional Chinese proficiency for Hong Kong, with strong reading and writing skills.
• Strong understanding of Cantonese and Hong Kong Traditional Chinese usage, including Cantonese-influenced written Chinese, Hong Kong terminology, tone, register, punctuation, formatting conventions, and cultural context.
• 3+ years of professional experience in Traditional Chinese writing, Cantonese/Hong Kong Chinese editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
• Ability to evaluate Traditional Chinese Hong Kong / Cantonese content against detailed rubrics and identify issues such as Simplified Chinese leakage, Taiwan terminology mismatch, mainland Mandarin terminology, unnatural Cantonese-influenced phrasing, mistranslation, literal phrasing, unnatural tone, hallucinated claims, ambiguity, or inconsistent terminology.