Italian Quality Assurance Lead (QAL)

About this role

In this hourly, remote contractor role, you will work as an Italian Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Italian AI training projects. You will review AI-generated Italian content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

Localization QA, Trainer Feedback, LLM Evaluation

Responsibilities

• Spot-check Italian items, identify quality issues, provide feedback through DMs, and escalate recurring or critical issues.
• Update trainers/QAs on Discord about guidelines, project changes, workflow updates, and quality expectations.
• Respond to questions around Italian grammar, accents, register, verb moods, translation fidelity, terminology, and cultural context.
• DM inactive contributors, encourage activation, track follow-ups, and flag availability issues.
• Create and maintain Italian documentation, style guides, trackers, FAQs, examples, honeypots, and onboarding materials.

Qualifications

• Bachelor's or Master's degree in Italian, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
• Native or near-native Italian proficiency with strong reading and writing skills.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
• 3+ years of professional experience in Italian writing, editing, translation, localization, content QA, AI training, education, annotation, or related workflows.
• Strong understanding of Italian grammar, spelling conventions, punctuation, accents, gender/number agreement, verb moods, tone, register, and cultural context.